No automatic gathering of personal information is done on this site, including visitors’ names, phone numbers, e-mails or addresses. This type of information is only obtained if supplied voluntarily, usually through contacting us via e-mail, purchasing of products or registering a user account with us. As we are a Canadian based company any personal information you do provide is protected under the federal Privacy Act. This means that at any specific point of collection you will be aware that your personal information is being collected, the purpose for which it is being collected and that you have a right of access to the information. Ecoterre Distribution Ltd. is the sole owner of any information collected from this site. We will never willingly expose information to a third party and will not sell, share, or rent any information to other parties. You can visit www.onekaelements.com without revealing any information about yourself. We only collect your personal information when you knowingly provide it on our site.
Visitor information is not disclosed to anyone except Ecoterre Distribution Ltd. employees who require the information for a specific action, including responding to requests or filling orders. Orders are sent securely through a trusted, secure service. Ecoterre Distribution has the responsibility for the management and confidentiality of the personal information collected from web site visitors. When purchasing products from this website, information may be used in commercial transactions with companies involved in these transactions to verify and process transactions, and to ship products. Examples of such companies include shippers/couriers, credit card companies, and banks.
We collect technical information from your computer's web browser or internet device when you visitwww.onekaelements.com on the internet. This information includes the amount of time spent on the site by a visitor with a unique internet identifier, the pages visited, the operating system, choice of web browser, referring web site and any keywords used to find our site on a search engine web site. These server logs contain no personal information and can only be accessed by Ecoterre Distribution Staff memebers. Server log files are used solely to track visits to our web site and improve the experience, content and layout of our web site.
This web site contains links to external sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage visitors to be aware when they leave our site and to read the privacy statements of every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Ecoterre on this web site.
If a user wishes to opt-in to our mailing list, we ask for contact information such as name and email address. Our mailing list will periodically provide users with health news, site developments, information on the availability of new products and more. All information provided by the user for this list is optional. The user may choose to opt-in or out of the mailing list at anytime.
Periodically we may request information from users via surveys or contests. Participation in surveys or contests is completely voluntary and users exercise a choice whether or not to disclose this information. Information requested may include contact information (such as name, shipping address, contact information), and demographic information (such as postal code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving Ecoterre’s services and the use and satisfaction of this web site.
Ecoterre Distribution Ltd. relies on the information provided by its web site users. Thus, a product purchaser, newsletter subscriber, or someone awaiting a response to a request for information is responsible for letting Ecoterre know if their contact information has changed. Personal information can be viewed and corrected directly by users once logged into their account.